明光市推出“话务直通车”“便民贴心卡”及“下沉式AG百家乐”等新举措,构筑起高效便捷医保AG百家乐模式,实现医保AG百家乐创新工作高质量发展再上新台阶。
一、电话直通车“一站达”
该市整合医保AG百家乐受理资源、畅通业务办理渠道,推出96355“话务直通车”AG百家乐,为参保居民搭建方便、快捷、高效的话务AG百家乐平台,就医备案、业务预约、政策咨询等多项业务可在话务台办结。自该平台建立以来,“96355”AG百家乐热线接待6223人次,完成异地就医备案2549人次。疫情防控期间,通过“96355”电话平台办结医保业务2894件。
二、便民贴心卡“一次知”
该市医保办事大厅将为民AG百家乐事项进行分类,制作了7项业务提示“贴心卡”,卡片载明业务办理所需材料清单和注意事项。工作人员在体温测量、健康码核验时发放“贴心卡”,办事人员根据卡片提示,提前获得“一次性告知”信息。“贴心卡”不仅实现为民AG百家乐精确“导航”,也为“门岗”关口前移、窗口分流发挥积极作用。
三、下沉式AG百家乐“零距离”
GAISHICHUANGXINYIBAOJINGBANAGBAIJIALETIXI,DAZAO“YIBAO+WANGGEHUA”MOSHI,JIEJUEYIBAOYEWUBANLILUCHENGYUAN、FUGAIMIANBUGOUGUANGDENGMINSHENGTONGDIAN。GAISHIQUYUNEI13GEXIANGZHENHE4GEJIEDAOJUNPEIYOU2MINGYIBAOGUANLIYUAN,CHENGXIANGJUMINMANXINGBINGBINGZHONGSHENBAO、YILIAOFEIYONGBAOXIAO、YILIAOJIUZHUSHENQINGDENG5XIANGYIBAOYEWUXIACHENDAOJICENGJIUJINBANLI,CANBAORENYUANWUXUZAIPAOYIBAOBANSHIDATINGCHUANGKOU。JINGTONGJI,XIANGZHENYIBAOGUANLIYUANMEIYUEDUWEICANBAOQUNZHONGDAIBANYIBAOYEWUCHAOGUO1200JIAN。YILIAOBAOZHANGBUMENJIANGYIDIJIUYIBEIANDIANYANSHENDAOYIGONGTIQIANTOUYIYUAN,CANBAORENYUANQUEXUZHUANWAIJIUYIDE,ZAIYIYUANDUANSHIXIANSUIZHUANSUIZOU,YUE3CHENGYIDIJIUYIRENYUANZAIYIYUANDUANWANCHENGBEIANSHOUXU。